Terms & Condtions
Welcome to War Horse Military Surplus. By accessing or using our website (www.warhorsemilitarysurplus.com), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our services.
1. About Us
War Horse Military Surplus
Email: info@warhorsemilitarysurplus.com
We are an Irish business operating under Irish law and fully committed to compliance with EU consumer protection and data privacy regulations.
2. Use of This Website
By using this website, you agree to:
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Use it only for lawful purposes
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Not interfere with its security, performance, or availability
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Not attempt to gain unauthorised access to any part of the website or its systems
We reserve the right to suspend or terminate access if these terms are violated.
3. Orders and Contract Formation
When you place an order, Shopify will automatically send a confirmation email. Please note: this does not constitute acceptance of your order.
We reserve the right to refuse or cancel any order at our discretion, including due to:
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Stock unavailability
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Pricing or product description errors
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Concerns over fraud or misuse
A binding contract is formed only once your order has been dispatched.
4. Payment
All transactions are securely processed through Shopify Payments. We accept the following payment methods:
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Visa
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Mastercard
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American Express
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Discover
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Apple Pay
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Google Pay
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Shop Pay
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PayPal (via PayPal Express Checkout)
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Bancontact
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iDEAL
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SEPA Direct Debit (where available)
By submitting payment details, you authorise us and Shopify Payments to charge the applicable amount.
5. Delivery
Delivery terms, costs, and estimated timeframes are outlined on our Delivery Information page. Please note:
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Orders are processed within 3 working days
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We use trusted carriers including An Post and others
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Occasionally, delays or lost parcels may occur through no fault of ours — in such cases, we will work to resolve the issue with the courier as quickly as possible
6. Returns and Refunds
You have the right to cancel and return an order within 14 days of receiving it, in accordance with the EU Consumer Rights Directive. Returned items must be unused and in their original condition.
Please refer to our Returns & Exchanges page for full instructions.
7. Consumer Rights
Nothing in these Terms affects your statutory rights under Irish or EU law, including:
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Your right to receive goods that are of satisfactory quality, as described, and fit for purpose
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Your right to cancel and return an order within the 14-day cooling-off period
8. Privacy and Cookies
We respect your privacy. Your data is handled in accordance with our:
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Privacy Policy, outlining your GDPR rights and how we collect, use, and protect your information
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Cookie Policy, explaining how we use cookies on our site and your control over them
9. Intellectual Property
All content on this website — including logos, images, product descriptions, and designs — is owned by War Horse Military Surplus or our content partners. You may not copy, reuse, or reproduce any content without our written consent.
10. Limitation of Liability
To the maximum extent permitted by law:
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We are not liable for indirect or consequential losses (including lost profits, loss of data, or business interruption)
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Our total liability in respect of any claim shall not exceed the amount paid by you for the goods in question
11. Governing Law and Jurisdiction
These Terms are governed by the laws of Ireland. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the Irish courts.
12. Amendments
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the site constitutes your acceptance of the revised Terms.
13. Contact Us
If you have any questions about these Terms, please contact: