Privacy Policy
At War Horse Military Surplus, your privacy is important to us. This policy outlines how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Irish Data Protection legislation.
Who We Are
War Horse Military Surplus
Website: www.warhorsemilitarysurplus.com
Email: info@warhorsemilitarysurplus.com
Data Controller: War Horse Military Surplus
What Information We Collect
We collect the following information when you visit our site, place an order, or contact us:
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Name
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Billing and shipping address
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Email address
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Phone number (if provided)
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Order history
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Payment details (processed securely via third-party payment processors — we do not store card data)
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IP address and browsing data (via cookies and analytics tools)
How We Use Your Information
We use your personal data to:
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Process and fulfil your orders
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Communicate with you about your purchase or queries
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Improve our website and customer experience
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Send occasional marketing emails (only with your consent)
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Comply with legal and tax obligations
We will never sell your personal information to third parties.
Legal Basis for Processing
We process your data under the following legal bases:
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Contractual necessity (e.g. to fulfil your order)
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Legal obligation (e.g. recordkeeping for tax purposes)
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Legitimate interest (e.g. to improve customer experience)
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Consent (e.g. for marketing communications – you may opt out anytime)
How Long We Keep Your Data
We only retain personal data as long as necessary:
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For orders: typically 6 years to comply with tax and legal obligations
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For marketing: until you unsubscribe or withdraw consent
Sharing Your Information
We only share data with trusted third parties necessary to operate our business, including:
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Payment processors (e.g. Stripe, PayPal)
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Delivery couriers (e.g. An Post, other logistics partners)
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Website analytics tools (e.g. Google Analytics)
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Our e-commerce platform (Shopify)
All third parties are GDPR-compliant and contractually obligated to protect your data.
Your Rights Under GDPR
You have the right to:
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Access the personal data we hold about you
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Correct any inaccurate or incomplete data
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Request deletion of your personal data (in certain cases)
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Object to or restrict certain types of processing
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Withdraw consent at any time (e.g. unsubscribe from emails)
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File a complaint with the Data Protection Commission (DPC) at www.dataprotection.ie
To exercise your rights, contact us at info@warhorsemilitarysurplus.com.
Cookies
We use cookies to enhance your browsing experience and collect anonymous analytics data. By using our site, you consent to our use of cookies.
You can disable cookies in your browser settings at any time.
Data Security
We take data protection seriously and implement appropriate technical and organisational measures to protect your information, including:
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SSL encryption on our website
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Secure payment gateways
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Restricted access to personal data
Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised effective date.
If you have any questions about how we use your data, please contact: